We are good
at
Developing a management culture based on the vision, strategy and
values of the customer organisation
- consultation to define managerial roles
- company based management training programmes to develop these roles
- Role-set® (pdf-file)
Developing performance management
- appraisal training for managers
- appraisal training for employees
- training in-company based performance management processes
- process group and individual level appraisal (pdf-file)
Coaching and leadership training
- coaching as a management style
- coaching of a group and an individual
- clarity in objective setting and tasks
- managing difficult/problem situations
- case work from real situations
- managing ones own resources, energy levels and stress
- examples: leadership course (pdf-file) and coaching course (pdf-file)
• Interaction skills training
- cooperation and communication skills
- networking
- motivation, excitement and flow
- example: experts’ interaction course (pdf-file)
• Mentoring and supervising managers and consultants
- individual support and reflecting possibilities
- controlling change
- professional growth and development, clarifying of work identity
- capacity to use one’s own potential improves
- ideas and new tools
- mentoring and supervising managers (pdf-file)
Managing the human change processes e.g. in mergers, reorganisation,
downsizing and learning new ways to work
- training in psychological aspects of change management
- processing change through the entire organization
- change training for employees
- training internal change agents
-
picture A Map for You Who Wander in the Land of Change (pdf-file)
- Tool for informing change (pdf-file)
Team building and management team building at every organizational level
-
efficient management group
- team building for teams
- inter-group team building
- team building for management teams (pdf-file)
Training in customer service and sales
- very good customer service
- roles of a salesperson
- consultative approach in sales work
- Role-set® of a salesperson